A Customer Care YOU Deserve!
Our sales always go smoothly, but if there’s a problem with an order, we will work with you to solve any issues you may encounter. Our ALPHA Members are our #1 Priority!
Our ALPHA Fam will always be protected with their orders. We're here in full transparency to assist YOU. We are all about building long relationships and building a community over making just sales. Whether you may have encounter a generic or specific problem by any chance, we are here for YOU. There's really no protocol. We'll simply help you with anything, giving it our 100% to ensure we've met your expectations! 💪🐺
We will happily assist you with a return or exchange as soon as you communicate with us, as well as issuing you a store credit or refund depending of whichever you prefer! Our customer care team is there for you. WE DON'T USE SCRIPTS when it comes to assisting you with any common or very particular situation you may encounter.
- We are here for you. Delivering a product that meets your expectations is our main priority.
- We will work with you to solve any problems until you are satisfied.
- We are all about keeping a full transparency with our customers to assisting them and build a succesfull relationship along the way.